1. GENTLEWOMANONLINE.COM offers exchanges of only purchases made online. Exchanges of products must be made only at store (Siam Square One) within 10 days after customers received an e-mail confirmation of shipment.
2. Products must be in good and never used condition.
3. Please note that confirmation of purchase and confirmation of shipping date are required for exchanging items.
4. Gentlewoman has the right to reject exchange of used or defected items made by customer.
5. Gentlewoman does not accept any forms of returns.